Note: To keep the young person's identity confidential, we refer to her as 'L' throughout the example below. The header image shows our Hull-based Navigators.
This case study features details about hospitals and injuries that may be difficult for some readers.
About the Navigators
Our specially trained Navigators reach out to patients aged between 11 and 35 who have suffered injuries linked to violence. They are based in Hull Royal Infirmary, Scunthorpe General Hospital and Diana, Princess of Wales Hospital (Grimsby).
Navigators build relationships with these young patients, guiding them to local services and providing ongoing support to help them make positive changes in their lives.
Background
The Hull-based Navigators recently spoke to ‘L,’ a female patient who had been stabbed three times in the neck. After a Code Red Trauma Call, L was admitted to the Intensive Care Unit (ICU) at Hull Royal Infirmary for four days. She had residual vocal paralysis, a percutaneous endoscopic gastrostomy (PEG) feeding tube and Horner’s syndrome – a neurological disorder affecting facial nerves.
L had a history of Adverse Childhood Experiences (ACEs), including sexual abuse, neglect and household challenges. She also presented mental and physical health problems such as eating disorders and substance misuse.
Support and Future Plans
She agreed to talk to the Navigators team. By visiting L weekly in hospital, the Navigators built a relationship with L and her family. They supported her during her admission and after her discharge from hospital. This included support with accommodation, prescriptions, drug and alcohol services, probation, mental health services and financial appointments.
L commented: "The Navigators supported me throughout my journey. It is reassuring that I have a team around me that I can go to for anything and everything. I don’t feel judged and feel comfortable to ring and talk with them when I am not sure of things, or feeling a little insecure and unsafe. The Navigators have been there from the start and are still there."
The Navigators continue to support L. Referrals have been sent to trauma therapy services, mental health services and a recovery college. After L expressed an interest in returning to college and seeking a career as a carer, the Navigators put her in touch with a volunteer project so she could gain relevant experience.
L is currently supported by her family to keep drug-free and has moved into her own flat.
More Information
To learn more about our Navigators programme, click the button below.
